Privacy Policy

Victorian Energy Saver is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our services or visit our website.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other contact details provided through forms or registration processes.
Usage Information: Data on how you interact with our website, such as IP addresses, browser type, and pages visited.
Product Preferences: Information related to your interest in energy-efficient products or services.

How We Use Your Information

We use the collected information to:

Provide and improve our services.
Process your product claims and inquiries.
Send promotional materials or updates, where consent has been given.
Comply with legal obligations or resolve disputes.

Information Sharing

We do not sell, rent, or trade your personal information. Your data may be shared only with:

Service providers assisting with product installation or delivery.
Legal or regulatory authorities when required by law.
Partners participating in the Victorian Energy Upgrades Program.

Data Security

We take reasonable steps to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes using secure servers, encryption, and limiting data access to authorized personnel.

Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your browsing experience. Cookies help us understand user preferences and improve website functionality. You can adjust your browser settings to manage or disable cookies.

Your Rights

You have the right to:

Access and update your personal information.
Opt out of marketing communications at any time.
Request deletion of your data, subject to legal and regulatory requirements.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites.

Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@victorianenergysaver.com.au
Phone: (03) 70762769

By using our website or services, you agree to the terms outlined in this Privacy Policy.